Changelog
What's new in Labels.io.
Every release, newest first. Studio changes are for brand teams, portal changes for stockists, factory changes for the workroom.
Split-style gown pricing in Settings, and starter terms for new portals
Split-style gowns are now a setting with your own shares and fee. A new portal starts from short starter terms and guides that name no brand.
Studio
- Settings → Split-style gowns: switch split-style gowns on or off, and set the bodice share, the skirt share and the construction fee. Until you change them, they stay at 45%, 55% and £100.
- A split-style order keeps the shares it was placed with, also when its final size is confirmed later.
- Until you save your own Terms & Conditions, stockists see starter terms that name no company. The Terms page and the Getting started checklist remind you to write yours.
- When you replace the starter terms, any stockist who already accepted them is asked to accept yours before their next order.
Stockist portal
- The configurator shows the label’s own split-style shares and fee.
Platform
- New portals start with split-style gowns switched off and a short welcome pack in place of a brand’s own.
Voiding invoices, holding orders for their shipment, pausing stockists
A round of fixes across invoicing, factory shipments, sample confirmations, stockist statuses and invitations.
Studio
- Voiding an invoice now asks you to confirm first, and is only possible while nothing has been paid on it. A void invoice frees its order: amend the order if you need to and invoice it again. The new invoice takes the next number, and the void one keeps its own.
- An invoice page left open in another tab can no longer void an invoice that has since been paid, take a payment on one that has since been voided, or email an invoice that has already gone out.
- The printed Sample order confirmation totals each order at the prices and discount agreed on it, show deals included, and reads “Prices as agreed on each order”. When the orders carry different discounts, the row reads Discount.
- If you bundle orders into shipments, an order waiting under Orders → Send to factory now stays with its shipment. A new delivery date, amended customisations, added images and the stockist’s final size go with the shipment, never on their own, and the order page says so. Email to factory asks before it sends a waiting order alone.
- When a stockist confirms a final size, the email to your studio says what happened at the factory: the final spec went, the order is waiting for its shipment, or why nothing was sent.
- Ordering is paused for suspended and archived stockists: no new orders of any kind and no sample loan requests, and Place an order for … isn’t offered. They can still sign in and see their orders, invoices and messages. Set them back to active to reopen ordering.
- Inviting a login now refuses an address that already has a different role on your label: a studio admin, your factory login or a login at another shop. The message says what to do instead, and the existing login is left as it was. The Team page does the same for an address that is a stockist or factory login.
Stockist portal
- A suspended or archived shop’s basket says ordering is paused and asks them to message the studio. Their basket is kept.
- An order document shows the trade discount the order carries, so a show deal shows the agreed discount.
Platform
- New brand portals are set up by the Labels.io team. The sign-in page offers Book a demo in place of Create an account.
- Saving a setting while a notification email is being sent no longer loses the change.
Sample board: where each sample is and when it is due back
A list of the samples the studio owns, who holds each one and when it is due back, to replace a sample spreadsheet. Brands choose how they lend: stockist requests (as before), the board, or both. Loans work as before until you change the setting.
Studio
- Settings → Sample loans: choose Stockists request (the default, as before), Studio-managed board, or Both. The prices for requested loans, per dress for a try-on and per box for an event, can now be changed there too.
- The sample board on Loans: one row per physical sample, gowns and accessories alike, whether or not the piece is in your catalogue. A summary line counts what is at the studio, out, overdue and to check. Filter by who holds it, by status, type or collection, or search; accessories sit straight after the gown they go with, and on a phone the rows become cards, with who holds each sample and its dates on one line.
- Send one sample, or several as a box, to a stockist or somewhere else (a show, a shoot, repairs). Backdate the sent date if it has already gone, and add a due-back date, a charge and a studio-only note if you like. On a box the charge is per sample, and the form shows the total. A sample can only be in one place at a time, so two sends or bookings of the same piece cannot both succeed.
- The stockist is told in the portal and by email unless you untick it. When you send or move a sample, the tick says how the shop will hear: the portal only, the email only, or, for a shop with no portal login and no email address, that it cannot be told, with the tick off. The notice afterwards says whether the shop was told.
- While a sample is out: mark it returned with a note on its condition, move it straight on to another shop, or change its dates. Every sample keeps a history of its trips. Retire a sample that is sold, damaged or lost (its history is kept), clear To check notes when they are sorted, and export the board in the sample sheet’s own columns.
- The stockist is reminded a week before a sample is due back, and studio admins are alerted the morning after one is overdue. Samples with no due-back date get no reminders. The dashboard shows samples overdue for return on their own row, apart from overdue loan requests, and it opens the board’s Overdue filter.
- In Both mode stockists can also request the samples you mark as requestable. Their requests sit under a Requests tab beside the board, and a requested sample is booked on the board so it cannot be sent elsewhere. A style’s page lists its sample garments, with links to add one or open it on the board.
- In Both mode, free matching pieces that come with a requested gown (sleeves, for example) are booked on the same loan and go out with it at no charge. The new-request notice, its email and the Requests list name them, so they are packed together. If a piece is already out, the gown is still lent without it. Requests use the style names shown on the board.
- A loan’s order page shows what the loan is for, its borrow dates and its steps from Requested to Returned with the date of each, with a link to Loans. It has no production steps, DOC number or factory controls, and loans are not sent to the factory by email or link.
- Loans no longer appear in the production schedule, analytics, the factory queue or the daily attention email, and marking a requested loan sent now tells the stockist it is on its way. A stockist with sample loan records can be archived but not deleted.
- CSV exports now open in Excel with accents and dashes intact: the sample board, the catalogue (Products → Export CSV) and orders (Analytics → Export orders). A catalogue saved from Excel as CSV UTF-8 imports with its first column intact.
Stockist portal
- On loan to you: the samples the studio has sent the shop, with the date each went, the date to return it by and an Overdue flag when it is late, plus those returned in the last 180 days. Studio notes, other shops and samples sent elsewhere are never shown, and Bride View hides any charge.
- When the studio arranges every loan itself, the Loans page says so and links to Messages instead of showing the request form. A sample with no size can be requested as "Sample". In Both mode each line lists what comes with the sample, styles use the names on the board, and when a size is already chosen on each free sample the line reads "all chosen".
- Each loan has its own page: the borrow dates, a progress line from Requested to Returned with dates, the return-by date while it is out, and a link back to Loans. It has no delivery date, trade discount or amendment window. To withdraw a request, use Loans; for anything else, message the studio.
Bespoke orders: one-off gowns on a quoted price
Stockists can ask for a one-off gown built on one of your styles. You price it by hand, and nothing is made until they accept your quote. Off until you switch it on.
Studio
- Switch on bespoke requests under Settings → Bespoke orders, and choose the name on the button, your usual lead time and a short introduction for stockists.
- A new request reaches your new-order alert address and every studio user’s bell. Price it on its order page: start from the style price, add a row for each change, set the discount and the delivery date, add a message if you like, and send the quote. Update it until the stockist answers, or record their acceptance when they agreed it by phone or email.
- Confirm stays off until the quote is accepted. From then on a bespoke order runs like a bride order: confirmation, stages, delivery dates, amendments, invoicing and the factory spec. The dashboard counts requests to price and quotes awaiting an answer, Orders has a Bespoke filter, and revenue counts a bespoke order only once its quote is accepted. You can also send a bespoke request while ordering for a stockist, or record one agreed before the portal.
Stockist portal
- A third order type beside Bride Order and Sample Order: start from a style, say whether it is changes to the style or a new design based on it, give the bride and the size, and send a written brief with at least one photo, ideally the front, side and back with the changes marked. There is no price until the studio sends a quote: the basket reads "Price to follow".
- Stockists are told in the bell and by email when the quote is ready. The order page shows every price row, the trade discount, VAT, the total and an estimated delivery date, and they can accept it or decline it, saying why if they like, or ask a question in the order’s messages. Only the latest version of an updated quote can be accepted. A request can be withdrawn until it is priced, and Bride View hides the quote.
Factory
- Bespoke orders are marked as one-offs on the spec and in the queue, with a red banner in English and Chinese and a row saying what kind of bespoke it is. The factory works from the studio’s production notes and sketches; the stockist’s brief is never sent to it.
- Shipment emails, where several of a stockist’s orders go to the factory as one, now carry each order’s images. Until now they were sent without them. Every spec lists up to 50 images per order (up from 20), the studio’s own sketches first under their own heading, then the stockist’s reference images.
Brand Hub: brand assets for stockists, with usage
Stockists find logos, imagery, print files, banners, video and ready-made posts in the portal instead of shared-folder links, and the brand can see who uses them.
Studio
- Studio → Brand Hub: drop in files (images get a small preview) or add links and ready-made posts, filed by category and optionally by style or collection. Hide, edit or delete any asset, and set your own categories.
- Usage: downloads, opened links and copied captions are recorded by shop and share link, with a 90-day view per stockist that includes shops that have not used it.
- Recorded orders from before the portal now need their agreed delivery date. Confirming a recorded order’s final size or changing its date never emails the factory. A mis-recorded order can be deleted without notifying the stockist, and the factory-sent line says it is a recorded order.
- Confirming a deferred final size keeps prices the studio amended, and re-prices with the discount the order carries. Stockists can still confirm the size after an order has moved to With production.
- An order due to arrive on or after its wedding is now Critical on the Schedule, on the dashboard and in the daily alert. The dashboard shows late deliveries and wedding risks as separate rows. Cancelling an order asks first, and the order page warns when a delivery date falls after the wedding.
- The colour a stockist picks for a bride gown is now saved on the order and shown on the order page, the acknowledgement and the factory spec. Bride orders placed in the portal before this release were saved without it, so confirm the colour with the stockist for any still in production.
Stockist portal
- A Brand Hub page in the portal once something is published: search, filter by category or to the styles the shop stocks, download files and copy captions as written.
- Share links for a stockist’s social-media or web person: assets only, no login, limited to the styles the shop stocks by default, and turned off at any time.
- The basket total now matches the price charged: a faster delivery band is charged once per order, also when it is changed in the basket. An order is either bride gowns or samples, so the type is fixed once the first gown is in the basket.
- The samples list, sample loans, and order and invoice documents now fit a phone screen, and printing leaves out the portal menu. Bride View now hides every trade price on the gown page and in the basket.
Platform
- Stockist and factory logins now see only the settings the portal needs (terms, prices, wording and images). Your notification history, internal email addresses, flag kinds and factory settings are visible to your studio team only. Stockists still see the bank details printed on their own invoices.
Flag orders, and bring in orders from before the portal
Studio
- Flag an order with the ☆ on the Orders list, or choose a kind and add a note on the order itself. The Flagged filter and the dashboard show what needs watching. Set your flag kinds (Chase factory, Problem…) under Settings → Order flags. Stockists never see flags.
- Record an order from before the portal while ordering for a stockist. It is saved at the stage it has reached, dated when it was ordered, with its DOC number and agreed delivery date. Nobody is emailed, the factory is not sent a spec, and it is not offered for invoicing. The Recorded filter on Orders lists them.
Stockist portal
- Orders the studio has brought in from before the portal show under My Orders, marked as such, and move through their stages like any other order.
Collections, tags and a showcase on the stockist home
Stockists can browse the range by collection and tag, and brands choose which styles appear on the stockist home page.
Studio
- Products → Collections & tags: group styles into collections, and describe them with tags in groups (Fabric, Silhouette, Neckline…). Pick the styles on a photo grid, or set them from a style’s own page.
- Suggested tags read from your website’s style descriptions wait for your yes or no. Stockists see a tag only once you confirm it.
Stockist portal
- The collection page filters by collection and by tag, and search matches tags. Tags in the same group widen the choice (lace or satin); tags from different groups narrow it (lace and A-line).
- An optional showcase on the home page: up to four rows the brand chooses, filled from a tag (your essentials), a collection (the new season) or best sellers across every stockist. No shop’s figures are shown.
Order for a stockist, your own sign-in image, sharper photos
Studio
- Place phone and show orders for a stockist from their record. The collection, configurator and basket open at their prices and terms, the order goes on their account (they get the acknowledgement and see it under My Orders), and its history says the studio placed it.
- Upload your own sign-in page image under Settings → Sign-in page image; without one, your hero gown is used.
Stockist portal
- Sharper product photos: styles now use the high-resolution front shots from your website where there is one.
A US-dollar price list for export stockists
Brands selling to US stores can price them from a dollar price list they set. Prices do not move with the exchange rate, and export sales carry no UK VAT.
Studio
- Switch on a USD price list under Settings → Currencies, then set a dollar price per style, sample and customisation on Products → Export price list. "Suggest from GBP" fills empty prices once, and saved prices do not change after that. Mark a stockist USD on their record or when inviting them, and their VAT defaults to 0% for export.
- Orders and invoices remember their currency: amendments, final-size re-pricing and invoices stay in dollars. Revenue and analytics report GBP with US sales shown separately, and the orders export gains Currency and VAT columns.
- The VAT rate is frozen on an order when it is placed: amendments and final-size re-pricing keep it, so changing a stockist’s VAT % only affects their new orders.
Stockist portal
- US stores see dollar prices in the collection, the configurator, the basket, order documents and invoices, with no VAT line and an export note. Styles without a dollar price are not offered.
- Amendment and final-size notifications now format totals like invoices (£1,861.64), and the default order-received email prints the formatted amount with its VAT note.
Factory
- When prices are on for the factory copy, a USD order’s spec says so in a Currency row and shows dollar figures; a shipment never mixes currencies.
One spec per shipment, prices for the factory, duplicate warnings
For factories that enter each order into their own system.
Studio
- Send a stockist’s orders to the factory as one shipment: tick them under Orders → Send to factory, give them one DOC number, and the factory gets a single spec listing every gown. Choose per-order or per-shipment under Settings → Factory orders.
- The order page shows when the factory last had the spec, and the same possible-duplicate warning with a link to the earlier order.
- Colour palette under Settings: the colours your label sells in, spelt once. Styles pick from the list, and a typed name is tidied to the palette spelling on save.
Factory
- Brands can switch on prices for the factory copy: each gown’s price, the itemised charges and the order totals, so the factory can raise its own confirmation without asking.
- Every spec names the order’s unique Order ID, and warns in red when another live order for the same stockist looks like a duplicate (same bride, or same gowns, sizes and colours).
Lead-time flags, fit finder from two measurements, quieter alerts
Studio
- Flag a style with a lead time and a note when a material is a problem. Stockists see the note on the style and in the basket, and the estimated delivery allows for it.
- Choose under Settings when "Orders need attention" emails go: when the list changes (with a weekly reminder), weekly, or not at all.
Stockist portal
- The fit finder needs only bust and waist. Hip is optional. Made to measure now includes "3 measurements with Calico".
Order control: dates, sketches, automatic progression
The studio can correct and move orders after they are placed, and the factory can confirm production from an email.
Studio
- Correct the wedding date on an order. The stockist is told, and the bride record is updated.
- Add your own images to an order, such as sketches, annotated photos or fabric shots, and they go into the factory spec.
- Optional automatic progression: confirmed orders move to With production after a set number of days, deferred-size orders included. Set it under Settings → Production tracking.
Stockist portal
- A gown must have a size and a colour chosen before it can be added to an order.
Factory
- A short "is this order in production?" email with one-click Yes / Not yet links, in English and Chinese. No login needed; Yes moves the order on.
Move orders from the studio, and special requests per gown
Orders no longer need a factory login to move forward, and a request typed for one gown can no longer replace the request on another.
Studio
- Move an order through its stages from the order page: Move to With production, then Mark dispatched (which emails the stockist). A Move back link corrects a mistake without notifying anyone.
- Production tracking is now a setting. Simple (the default): your studio moves orders through Submitted, Confirmed, With production, Dispatched. Detailed: your factory logs in and adds Cutting and Quality check. Switch at any time under Settings.
- Stockist requests appear under the gown they are about, on the order page and in the new-order email. They are still never sent to the factory automatically.
Stockist portal
- Special requests belong to each gown. Every gown has its own request box, shown and editable on the order page before you submit, with a separate box for notes on the whole order.
- The order timeline now reads Order placed, Confirmed, With production, Dispatched.
Platform
- Platform security update: the web framework was upgraded to close a reported vulnerability (shipped 1 October).
Estimated delivery dates you can set
Studio
- Set or change the estimated delivery date on any order from the order page. The stockist is told in the portal, the order history records the change, and if the factory already has the order you can send it the updated spec in one click.
- Add samples takes an optional expected delivery date, so sample orders no longer start as "To be confirmed". Orders without a date now say "Not set" in the studio.
Factory
- Sample orders with a delivery date now appear on the ship-by board with the same urgency flags as bride orders.
Setup checklist, Needs attention list and guide links
Studio
- Getting-started checklist on the dashboard for new brands: catalogue, logo, order-alert email, factory email, own domain, first stockist. Items tick off as you complete them, and you can hide the list when you are done.
- One "Needs attention" list on the dashboard: orders to confirm, at-risk orders, amendment and loan requests, overdue loans, size confirmations due and messages awaiting a reply. Each item links to the page where it is dealt with.
- A Guide link on studio pages opens the matching help page.
- DOC numbers now show on the Orders list as well as in search.
Stockist portal
- DOC numbers appear on My orders and the order document, and My orders can be searched by them.
A public changelog
Platform
- This changelog lists each release, newest first, at labels.io/changelog. Studio users get a "What’s new" link in the header, with a dot when there is a release they have not seen.
DOC numbers, editable bride orders, held samples and announcements
Orders can now be corrected after they are placed, samples a stockist already holds can be recorded without an order, and the studio can message all its stockists at once.
Studio
- A DOC number on each order: an alphanumeric reference (up to 24 characters) shown on the printed order and the factory spec, and searchable on Orders.
- Amend an order: change a price, remove a charge, add a customisation the bride asked for after the fitting, or add a goodwill adjustment or a discount, with a reason. The factory spec is updated to match and can be re-sent in one click.
- Record samples a stockist already holds without raising an order or an invoice, using the Already held option on Add samples. They appear as held stock on the Samples report.
- Announcements: send one message to all your stockists, such as a price increase with its effective date, a change to a style or a new colourway. It is delivered in the portal and by email, with a history of what was sent.
Stockist portal
- My samples now lists held stock alongside sample orders.
Sample loans, order search and photo import
Studio
- Loans page to approve, dispatch and close loans, and to set which sizes are held as loan stock per style.
- Search Orders by bride, stockist, style, reference or DOC number. Stockists get the same search on My orders.
- Bulk photo import: drop a folder of images and they are matched to styles by filename, front shot preferred.
- A sample price per style, and the ability to re-price a sample order for a show deal before it is invoiced.
Stockist portal
- Request a sample on loan for a fixed window. The studio approves, ships and records the return; reminders go out automatically before and after the due date.
Product editor and a clearer studio sidebar
Studio
- A full edit page per product: photo, details, size matrix, colours, bundled accessories and availability in one place.
- Accessories are back in the Add samples style list.
- Sidebar grouped into Daily, Catalogue & trade and Setup, with icons.
Priced sample orders and product photos from the studio
Studio
- Add samples in bulk with prices from the style matrix and the stockist’s terms; the Samples report prints a per-stockist sample order confirmation.
- Add, replace or remove a product photo directly from Products (JPEG, PNG or WebP up to 12 MB).
- Style lists in Add samples and Quick order are alphabetical.
Stockist portal
- The printed order document shows prices and totals.
Custom domains, stockist onboarding and deferred sizing
Brands can invite stockists in bulk and run the portal on their own domain.
Studio
- Invite stockists in bulk with one welcome email that sets their password. Edit the email under Notifications.
- Direct messages with each stockist (Messages), with an inbox, unread counts and email alerts both ways.
- Phone-first "Add a new stockist" form for trade shows; the public Become-a-stockist form asks for the boutique first.
Stockist portal
- Reserve a style for a bride and confirm the size later. Cutting is held until the size is in; reminders go out ahead of the deadline.
- First-login wizard pre-fills shop details; breadcrumbs and a "Place an order" shortcut on My orders.
Platform
- Custom portal domains: add the domain and set one CNAME record. Certificates, verification and sign-in links are set up automatically.
- Sign-in and invitation links keep working after email security scanners open them. The emails have a named sender, a plain-text part and no tracking links.
Stockist portal refresh, licence acceptance and studio controls
Studio
- Factory note: the studio writes what the factory sees. Stockist free text is shown to the studio for review, never relayed automatically.
Stockist portal
- New navigation: account and help links live under the avatar, the basket is an "Order" button, and tablets get a drawer.
- A four-stage timeline on every order from submitted to dispatched; amendment requests within seven days of ordering.
Platform
- Licence agreement accepted once at first login by stockists, studio users and factories, with an acceptance record and a re-accept notice when the licence changes.
- Report a problem from any page; every email carries the brand’s contact footer and replies reach the studio.
Studio team, stockist leads and order timelines
Studio
- Invite colleagues to the studio console (Team).
- Public Become-a-stockist form on the brand domain; leads appear in Retailers and the studio is emailed.
- Stage timeline on each order; the new-order email to the studio carries the full spec with prices.
Platform
- Password set-up flow for invitations and resets; cookie consent that remembers the choice.
Factory specs by email
Orders are emailed to the factory when the studio confirms them, and the factory needs no login.
Stockist portal
- Configurator: specify skirt length, describe pattern changes, and see estimated delivery bands.
Factory
- A price-masked production spec is emailed to the factory on confirmation, with the stockist, gown photo and reference images.
- A no-login page to view, print and acknowledge each order; the studio is told when it is acknowledged.
- Deadline board sorted by ship-by date with overdue and at-risk flags; every stage change updates the studio and the stockist.